Help

Support

TuttoCasa is made by an Australian tile family, and a human reads every email. We usually reply within one business day.

Email us

goblowau@gmail.com — include a screenshot if something looks broken; it halves the back-and-forth.

Common questions

My render failed. Did I lose a credit?

No. Credits are only consumed when a render completes. If your balance looks wrong after a failure, email us and we will fix it.

How accurate are the prices?

Schedules are built from current Australian supplier data, so they are realistic — but they are estimates, not quotes. Confirm quantities and prices with your trades before ordering.

I bought credits but they have not appeared.

Force-quit the app and reopen it, then tap Restore purchases in Settings. Still missing? Email us your App Store receipt and we will credit your account.

How do I delete my data?

Deleting the app removes all projects on your device. To delete anything we hold (like your email), send us one line and we will wipe it.